Contents
Short Version
c4444 collects only what is needed, protects it with encryption, never sells it, and gives you full control over your data.
1. About This Privacy Policy
This Privacy Policy describes how c4444 collects, uses, stores, and protects information relating to players and visitors who use the c4444 platform at c4444.im. c4444 is an online gaming platform serving Pakistani players, offering games including Baccarat, Poker, Andar Bahar, Slots, Fishing Games, and a Live Cricket Score service. All financial transactions on c4444 are conducted in Pakistani Rupees (PKR).
When you create a c4444 account, use any of the platform's games, make a deposit via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or a Pakistani bank card, or simply browse the c4444 website, you interact with systems that collect certain information. This policy tells you exactly what those systems collect, why, and what your rights are as a Pakistani player using the platform.
Plain summary: c4444 does not collect data for its own sake. Every piece of information held on file has a specific, legitimate reason behind it — account management, fraud prevention, payment processing, or regulatory compliance. Nothing more.
By registering a c4444 account or continuing to use the platform after this policy is published, you acknowledge that you have read and understood how your information is handled. If you disagree with any aspect of this policy, please contact c4444 support at support@c4444.im before continuing to use the platform.
2. What Information c4444 Collects
c4444 collects two broad categories of information: information you provide directly, and information that is generated automatically when you use the platform.
Information you provide directly:
- Identity data: Your full name and date of birth as provided during account registration.
- Contact data: Mobile phone number and email address used to create and manage your account.
- Verification data: A copy of your CNIC (both sides) submitted during the mandatory identity verification process required before your first withdrawal.
- Financial data: Payment method details you enter when making deposits — Easypaisa or JazzCash account numbers, bank account details for IBFT, or partial card information for Visa/Mastercard transactions.
- Communications: Messages you send to c4444 support via live chat or email, including the content of those messages and any attachments.
Information collected automatically:
- Technical data: IP address, device type, operating system, browser type and version, and screen resolution.
- Usage data: Pages visited on c4444, games played, bet amounts, session duration, login timestamps, and clickstream data within the platform.
- Transaction data: A full record of all deposits, withdrawals, bets placed, game results, and bonus activity associated with your account.
- Cookie data: Session and preference information stored in cookies and similar technologies as described in Section 7.
| Data Category | Examples | How Collected |
|---|---|---|
| Identity | Name, DOB, CNIC | You provide it |
| Contact | Mobile number, email | You provide it |
| Financial | Easypaisa/JazzCash number, IBFT details | You provide it |
| Technical | IP address, device, browser | Automatic |
| Usage | Games played, bets placed, session length | Automatic |
| Transaction | Deposit/withdrawal history, PKR balances | Automatic |
3. How c4444 Collects Your Information
c4444 collects information through several distinct channels, each serving a clear purpose:
- Registration forms: When you sign up for a c4444 account, you actively provide identity and contact information. This is the foundation of your account record.
- Deposit and withdrawal flows: When you make a payment, c4444 records the transaction details necessary to process, verify, and — where needed — investigate the transaction.
- Identity verification submission: When you upload your CNIC for withdrawal verification, c4444 stores this document in an encrypted format. It is used solely for identity verification and anti-money laundering compliance checks.
- Platform interaction: As you navigate c4444, play games, and manage your account, usage and technical data are logged automatically by the platform's servers.
- Customer support interactions: When you contact support via live chat or email, the conversation is recorded for quality assurance and to allow the support team to reference previous interactions when helping you.
- Cookies and similar technologies: Small files stored on your device by your browser collect session and preference data to keep you logged in and to remember your settings between visits.
4. Why c4444 Uses Your Data
c4444 uses collected data only for purposes that are directly connected to providing and maintaining the platform for Pakistani players. The table below outlines the specific purposes and the legal basis for each:
| Purpose | Data Used | Basis |
|---|---|---|
| Account creation and management | Identity, contact | Contract |
| Processing PKR deposits and withdrawals | Financial, transaction | Contract |
| Identity verification (KYC) | CNIC, identity | Legal obligation |
| Fraud detection and prevention | Technical, usage, transaction | Legitimate interest |
| Customer support | Contact, communications | Contract |
| Responsible gaming monitoring | Usage, transaction | Legitimate interest |
| Platform performance and security | Technical, usage | Legitimate interest |
| Regulatory and AML compliance | Identity, financial, transaction | Legal obligation |
| Service-related notifications | Contact | Contract |
c4444 does not use your data for unsolicited marketing without your explicit consent. If you have opted in to promotional communications, you can opt out at any time by contacting support@c4444.im.
6. Payment Data and PKR Transactions
Because c4444 operates entirely in Pakistani Rupees and uses local payment infrastructure — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfers, and Pakistani Visa/Mastercard cards — the payment data c4444 handles is specific to Pakistan's financial ecosystem. Understanding how this data is managed is important for every c4444 player.
When you make a deposit using a mobile wallet such as Easypaisa or JazzCash, you initiate the payment from your own wallet app. c4444 receives a transaction confirmation from the payment provider — which includes the sender's account number, the amount, and a reference code — but does not receive or store your wallet PIN or any authentication credentials.
For IBFT bank transfers, c4444 receives the transfer details as they appear in the receiving account record — sender name, bank, account number, transfer amount, and your reference code. This information is retained as part of your transaction record for audit and dispute resolution purposes.
For Visa and Mastercard transactions, card details are entered directly into the payment provider's secure gateway page. c4444's servers do not receive, process, or store full card numbers. Only a partial card reference (typically the last four digits and card brand) is stored in your account record for your own reference.
All transaction records — regardless of payment method — are retained as part of your c4444 account history and are accessible to you at any time from your account transaction log.
Because c4444 is a PKR-only platform, there are no foreign exchange transactions, no currency conversion records, and no international payment routing involved in any c4444 deposit or withdrawal.
7. Cookies and Tracking Technologies
c4444 uses cookies — small text files stored on your device — and similar browser technologies to make the platform function correctly and to improve your experience. c4444 does not use cookies to track your activity across unrelated websites.
The categories of cookies used on c4444 are:
- Essential cookies: Required for the platform to work. These keep you logged into your account during your session, maintain your game state, and ensure security features function correctly. These cookies cannot be disabled without affecting platform functionality.
- Preference cookies: Remember your settings such as language preference, notification choices, and display options between sessions. Disabling these means you will need to re-enter preferences each visit.
- Analytics cookies: Collect aggregate, anonymised data about how players navigate and use the c4444 platform. This data helps c4444 identify performance issues, improve navigation, and make the platform better. No individually identifiable data is linked to analytics cookies.
c4444 does not use advertising cookies or third-party tracking pixels that follow you outside of the platform. You can manage cookie settings through your browser preferences. Blocking all cookies will prevent login and game functionality from working correctly.
8. How Long c4444 Keeps Your Data
c4444 retains personal data only for as long as it is necessary for the purpose for which it was collected, or as required by applicable regulatory obligations. The general retention schedule is as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account identity data | Duration of account + 5 years | AML and regulatory compliance |
| Transaction records (PKR) | Duration of account + 5 years | Financial audit and dispute resolution |
| CNIC / KYC documents | Duration of account + 5 years | Identity verification compliance |
| Support communications | 3 years from last interaction | Quality assurance and dispute resolution |
| Technical / server logs | 90 days | Security monitoring |
| Session cookies | Until browser session ends | Platform functionality |
| Preference cookies | Up to 12 months | User experience |
When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to any individual. If you request account deletion, c4444 will delete all data that is not subject to a mandatory retention obligation.
9. How c4444 Protects Your Data
c4444 implements multiple layers of technical and organisational security to protect player data against unauthorised access, loss, or misuse. Key security measures include:
- Transport encryption: All data exchanged between your device and c4444's servers is encrypted using 256-bit SSL/TLS — the same standard used by major Pakistani banks for online banking.
- Data at rest encryption: Stored data — including CNIC documents and financial records — is encrypted using AES-256 encryption. Even in the unlikely event of a server compromise, stored data is not readable without the encryption keys.
- Access controls: Only authorised c4444 personnel with a legitimate operational need can access player account data. Access is logged and audited. Support agents can see what is necessary to help you but cannot access sensitive documents like your CNIC without a specific verification workflow.
- Fraud detection systems: Automated monitoring watches for login anomalies, unusual transaction patterns, and device changes that might indicate unauthorised account access. Suspicious activity triggers account holds and alerts the security team.
- Secure payment processing: Card payment data passes through PCI-DSS compliant payment gateways. c4444's own servers are never in the card data flow for card transactions.
While c4444 takes every reasonable technical precaution, no digital system is 100% immune to security incidents. You can reduce your own risk significantly by using a strong, unique password for your c4444 account and never sharing your login credentials with anyone.
10. Your Data Rights as a c4444 Player
You have meaningful rights over the personal data c4444 holds about you. These rights can be exercised by contacting c4444 support at support@c4444.im. c4444 will respond to all data rights requests within 30 days.
Right to Access
You can request a copy of all personal data c4444 holds about you, including account information, transaction history, and communications on file.
Right to Correction
If any information c4444 holds about you is inaccurate or out of date — such as a change of mobile number or a name correction — you can request that it be corrected.
Right to Deletion
You can request deletion of your c4444 account and associated personal data. Data subject to mandatory retention obligations under financial regulations will be retained for the required period even after deletion.
Right to Restrict Processing
In certain circumstances — such as when you dispute the accuracy of data c4444 holds — you can request that processing be restricted while the dispute is resolved.
Right to Portability
You can request your data in a structured, commonly used format so it can be transferred to another service if you choose.
Right to Object
You can object to processing carried out on the basis of legitimate interest. c4444 will review all objections and cease the relevant processing unless there are compelling, overriding grounds to continue.
11. Protection of Minors
c4444 is strictly for adults aged 18 and over. The platform does not knowingly collect personal data from anyone under the age of 18. If c4444 discovers — through identity verification, fraud detection, or any other means — that a registered account is held by a person under 18, that account will be immediately closed and any associated personal data deleted in accordance with this policy, except where retention is required for regulatory purposes.
If you are a parent or guardian and believe that your child has created a c4444 account, please contact support@c4444.im immediately. c4444 will investigate and close the account within 48 hours of a verified report. All data associated with the underage account will be deleted within 30 days, subject to any mandatory retention requirements.
c4444 also provides parental control guidance on the Responsible Gaming page, including advice on blocking access to gambling websites through parental control software available on both Android and iOS devices.
12. Changes to This Privacy Policy
c4444 may update this Privacy Policy from time to time. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date at the top. For changes that materially affect your rights or how your data is used, c4444 will provide advance notice via in-app notification or email to all registered accounts.
Continued use of the c4444 platform after an updated policy is published constitutes acceptance of the revised terms. If you disagree with any changes to this Privacy Policy, you should stop using the platform and request account closure — including a final withdrawal of any remaining PKR balance — by contacting support.
We recommend bookmarking this page. The "Last Updated" date at the top of the page is the simplest way to check if anything has changed since you last read it.
13. Contact c4444 About Privacy
For any questions, requests, or concerns related to this Privacy Policy or how c4444 handles your personal data, please use the following contact options:
- Email: support@c4444.im — include "Privacy Request" in the subject line for faster routing.
- Live Chat: Available inside your c4444 account 24 hours a day — tap the chat icon from any page.
- Response Time: Data rights requests are acknowledged within 5 business days and resolved within 30 days. Complex requests may take longer, in which case you will be notified of the extended timeline.
For questions about responsible gaming tools, self-exclusion, or deposit limits, visit the Responsible Gaming page. For the full terms governing your c4444 account, see the Terms and Conditions. For answers to common questions, see the FAQ page.